Phylo offers a Free plan at no cost and a Pro plan at $100/month. Researchers at eligible academic or research institutions receive 50% off Pro, paying $50/month.
All new users automatically get a 7-day Pro trial when they sign up. You get full Pro plan features without paying anything and no credit card is required. After 7 days, you move to the Free plan unless you choose to upgrade.
What counts as “usage” and what does “5x daily usage” mean?
Usage is based on the underlying LLM and compute resources consumed by your requests — not a simple message count. The actual usage per request varies highly depending on task complexity; a quick Q&A uses far less than a multi-step data analysis. Pro users get 5x the daily usage allowance of Free users. You can check your current daily usage on the Settings page.
The 50% academic discount is automatically applied based on your email address. If you sign up with a university or recognized research institute email, you’ll be charged $50/month instead of $100/month for Pro. No coupon code or manual application needed.
Which institutions qualify for the academic discount?
We support 10,000+ universities across 200+ countries, plus select non-university research institutes. Most common academic email domains (.edu, .ac.uk, .edu.au, and many more) are recognized automatically.
How do I know if the academic discount is applied to my account?
Go to Settings and start the upgrade flow — the price shown will reflect the academic discount ($50/month instead of $100/month) if your email qualifies. No payment is charged until you explicitly confirm.
My university or institution is not recognized. What should I do?
Our list covers 10,000+ universities worldwide and should be comprehensive for most researchers. If your institution is not covered, please reach out to us at billing@phylo.bio and we will try to add new universities and institutions based on availability.
Will I be automatically charged after my free trial ends?
No. We never ask for a credit card during the trial, so there is nothing to charge. You are only billed if you explicitly upgrade to Pro and enter your payment details.
Go to Settings, click “Upgrade to Pro,” and enter your payment details via Stripe. We accept all major credit cards. Your Pro plan activates immediately after payment.
You can downgrade from Settings at any time. Your Pro access continues until the end of your current billing period, then you’ll move to the Free plan. No penalties or cancellation fees.
Your tasks are queued until your usage resets the next day. Pro users have 5x the daily allowance and higher concurrent task limits, so they hit the limit far less often.
Can I get a refund if I cancel my Pro subscription?
Pro subscription fees are non-refundable for the current billing period. When you cancel, your Pro access continues until the end of the period you already paid for, and you will not be charged again. For details, see our Terms of Service.
